Return Policy
30-Day Return Policy
You may return your product within 30 days, provided that:
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The product is in its original condition — including all tags and labels
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The packaging is intact and original
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The item shows no signs of use
⚠️ Important: If returned items do not meet these conditions, we cannot process the return. We reserve the right to reject returns if we suspect the item has been used or damaged beyond our responsibility.
Returns & Tracking
Please return your item using a shipping method with tracking (Track & Trace).
❌ Returns without proof of shipment cannot be refunded.
❌ Returns without tracking are at your own risk.
📦 Return shipping costs are the responsibility of the customer.
Once we receive your return, you’ll receive a confirmation email.
Refunds will be processed within a few days after the return is accepted.
Order Cancellation
You may cancel your order within 24 hours of purchase.
After this period, the order is automatically processed and can no longer be canceled.
📩 To request a cancellation, contact us within 24 hours at:
info@yumisups.com
ℹ️ Note: Returns are at your own risk.
Shipping costs are non-refundable.
Received the Wrong Item or Size?
If you received the wrong item or size, we will gladly send you the correct item free of charge.
Refunds
We process refunds within 3–5 business days after we have received your return.
Return Form
Please contact our customer service to receive the return form.
Sample Cancellation Form
If you wish to withdraw from the contract, please send the following completed form:
To: (Name and address of the seller)
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:
Date: _______________
Name of consumer: _______________
Address: _______________
(*) Delete where not applicable